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Access Queenstown knowledge with the Staysouth concierge service


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Queenstown is a hub of activity all year round. There is something to keep everyone entertained, whether you’re after a glass of wine from one of our many famous wineries, want to work on your game at one of numerous world-class golf courses, or tear down the mountains on a bike or a pair of skis – Queenstown has it all.


Deciding how best to use your time in Queenstown can seem a bit intimidating at first, as there is just simply so much to see, do, eat and drink. It can be hard to decide what sort of adventure you should spend your precious holiday time doing, or where you should go for a bite to eat after a fun day. 


Thankfully have made it that little bit easier for our guests, with the launch of the Staysouth concierge service. No one knows Queenstown like the locals do, and the Staysouth concierge team has extensive experience across the tourism industry, with a number of staff having lived and worked here for over 25 years each.


Included in our team are two former concierges that have worked at some of Queenstown’s finest hotels and all our staff are long-time locals with first hand knowledge across the local tourism and hospitality sectors. Staysouth CEO Andy Salek also just happens to be a heliski guide with over 23 years' experience heliski guiding in the southern alps for market leader Harris Mountains Heliski and is also an active member of the NZ Mountain Guides association . Together we can draw on our local knowledge and do all the groundwork to ensure you get the very best that Queenstown has to offer.


Staysouth offers a full concierge service that starts before you arrive and ends after you depart. We are here to help with any enquiries you may have, and not only can we arrange your airport transfers but we can also book your activities before you get here.


We know what events are on, and can tailor a complete holiday package to suit your needs. Whether you’re a first-time visitor or a seasoned guest, we’ll be able to offer you advice that will add that x-factor to your trip.


We are also available to personally come and meet you at your Staysouth apartment, where we can sit down to discuss your options and work out the best way for you to get the most out of your Queenstown holiday.


Contact Mel, Marianne or Jan for any help or advice with planning, selecting and booking your Queenstown holiday activities. The Concierge Team is available seven days a week from 8am until 8 pm (NZ time). Simply call +64 3 442 4420 and follow the voice prompts or email the team at


Our concierge team is just one of the extras you get when you book your Queenstown holiday with Staysouth. All Staysouth apartments have well-appointed kitchens and superb dining areas, which means you can enjoy cooking and eating a banquet in the comfort of your own private space. However, if you feel like dining out, Queenstown has over 150 licensed bars, restaurants and cafés - just ask us and we’ll send you in the right direction.


For more information on how Staysouth can help you get the most out of your stay in Queenstown view our Staysouth Queenstown Concierge page or get in touch – we’re locals and we’re here to help.

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